Clayton Communications, Inc. is a
supporter of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit
organization whose mission is to enable individuals and organizations to
establish trusting relationships based on respect for personal identity and
information by promoting the use of fair information practices.
privacy statement covers the site www.safetyandsecuritycenter.com. Because this Web site wants to demonstrate its commitment
to our usersí privacy, it has agreed to disclose its information practices and
have its privacy practices reviewed for compliance by TRUSTe.
1. What personally identifiable information
the Clayton Communications, Inc. collects.
2. What personally identifiable information
third parties collect through the Web site.
3. What organization collects the
4. How the Clayton Communications, Inc. uses the
5. With whom the Clayton Communications, Inc. may share user
6. What choices are available to users
regarding collection, use and distribution of the information.
7. What types of security procedures are in
place to protect the loss, misuse or alteration of information under the Clayton
Communications, Inc.'s control.
8. How users can correct any inaccuracies in
If you have questions or concerns
regarding this statement, you should contact Customer Service by email at
email@example.com, or mail to Clayton Communications, Inc. 250 Old Grove Road, Suite 9-310, Oceanside, CA 92057. If you do not receive acknowledgment of your inquiry or
your inquiry is not satisfactorily addressed, you should then contact TRUSTe
through the TRUSTe Watchdog
Dispute Resolution Process
(http://www.truste.org/users/users_watchdog_intro.html). TRUSTe will
serve as a liaison with the Web site to resolve users concerns.
NOTE: The TRUSTe program covers
only information that is collected through this Web site, and does not cover
information that may be collected through software downloaded from this site.
Collection and Use
the Clayton Communications, Inc. is the sole
owner of the information collected on www.medicalalarmsystems.com.
Clayton Communications, Inc. collects
information from our users at several different points on our Web site.
order to receive our Newsletter, use this Web site,
a user must first complete the registration form. During registration a user [is required to]
give[s] contact information (such as name and email address). We use this
information to contact the user about services on our site for which he has
We request information from the user on our
order form. A user must provide contact information (such as name, email, and
shipping address) and financial information (such as credit card number,
expiration date). This information is
used for billing purposes and to fill customerís orders. If we have trouble processing an order, the
information is used to contact the user.
store information that we collect through cookies, log files, clear gifs, and/or
third parties to create a profile of our users.
A profile is stored information that we keep on individual users that
details their viewing preferences.
Consequently, collected information is tied to the users personally
identifiable information to provide offers and improve the content of the site
for the user. This profile is used to tailor a userís visit to our Web site, and
to direct pertinent marketing promotions to them. We do not share your profile with other
third parties. Your profile is shared
in aggregate form only.
cookie is a piece of data stored on the userís computer tied to information
about the user. Usage of a cookie is in
no way linked to any personally identifiable information while on our site. We use both session ID cookies
and persistent cookies. For the
session ID cookie, once users close the browser, the cookie simply
terminates. A persistent cookie is a
small text file stored on the userís hard drive for an extended period of time.
Persistent cookies can be removed by following Internet browser help file
By setting a cookie on our site, users would not have to
log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still
use our site. The only drawback to this
is that the user will be limited in some areas of our site. For example, [the user will not be able to
participate in any of our sweepstakes, contests or monthly drawings that take
place.] Persistent cookies enable us to track and target the interests of our
users to enhance the experience on our site.
See the ďProfileĒ section.
Some of our business
these cookies, once we have given permission for them to set cookies for
This privacy statement
cookies by any advertisers.
Like most standard Web site
servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service provider (ISP),
referring/exit pages, platform type, date/time stamp, and number of clicks to
analyze trends, administer the site, track userís movement in the aggregate, and
gather broad demographic information for aggregate use. IP addresses, etc. are not linked to
personally identifiable information.
Communications from the
Offers and Updates
send all new members a welcoming email to verify password and username.
Established members will occasionally receive information on products, services,
special deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications. Please see the
Choice and Opt-out sections.
a user wishes to subscribe to our newsletter, we ask for contact information
such as name and email address. Out of
respect for our users privacy we provide a way to opt-out of these
communications. Please see the Choice
and Opt-out sections.
rare occasions it is necessary to send out a strictly service related
announcement. For instance, if our
service is temporarily suspended for maintenance we might send users an
email. Generally, users may not opt-out
of these communications, though they can deactivate their account. However, these communications are not
promotional in nature.
We communicate with users on a
regular basis to provide requested services and in regards to issues relating to
their account we reply via email or phone, in accordance with the users
Though we make every effort
to preserve user privacy, we may need to disclose personal information when
required by law wherein we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court order or legal
process served on our Web site.
Information (non-personally identifiable)
DO NOT share aggregated demographic information with our partners and advertisers.
use an outside shipping company to ship orders, and a credit card processing
company to bill users for goods and services. These companies do not retain,
share, store or use personally identifiable information for any secondary
may partner with other third parties to provide specific services.
When the user signs up for these particular services,
we share names, or other contact information that is necessary for the third
party to provide these services. These
third parties are not allowed to use personally identifiable information except
for the purpose of providing these services.
the event the Clayton Communications, Inc. goes through a business transition, such as a
merger, being acquired by another company, or selling a portion of its assets,
usersí personal information will, in most instances, be part of the assets
users are given the opportunity to Ďopt-outí of having their information used
for purposes not directly related to our site at the point where we ask for
information. For example, our order form
has an Ďopt-outí mechanism so users who buy a product from us, but donít want
any marketing material, can keep their email address off of our lists.
Users who no
longer wish to receive our newsletter and promotional communications may opt-out
of receiving these communications by replying to unsubscribe in the subject line
in the email.
Users of our site are always
notified when their information is being collected by any outside parties. We do this so our users can make an informed
choice as to whether or not they should proceed with services that require an
This Web site contains links
to other sites. Please be aware that we, the Clayton Communications, Inc. , are not responsible
for the privacy practices of such other sites.
We encourage our users to be aware when they leave our site and to read
the privacy statements of each and every Web site that collects personally
identifiable information. This privacy
statement applies solely to information collected by this Web site.
From time-to-time, our site
requests information from users via surveys or contests. Participation in these surveys or contests is
completely voluntary and the user therefore has a choice whether or not to
disclose this information. The requested
information typically includes contact information (such as name and shipping
address), and demographic information (such as zip code). Contact information will be used [shared with
the contest [survey] sponsors] to notify the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction of this
site. Usersí personally identifiable
information is not shared with third parties unless we give prior notice and
choice. Though we may use an intermediary to conduct these surveys or contests,
they may not use usersí personally identifiable information for any secondary
If a user elects to use our
referral service for informing a friend about our site, we ask them for the
friendís name and email address.
Communications, Inc. will automatically send the friend a one-time email inviting them to
visit the site.
Communications, Inc. stores this information for the sole purpose of sending this
one-time email and tracking the success of our referral program. The friend may contact
Communications, Inc. to request the removal of this
information from our database.
Message Boards, and Public Forums
Please keep in mind that
whenever you voluntarily disclose personal information online - for example on
message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
Web site takes every precaution to protect our usersí information. When users submit sensitive information via
the Web site, their information is protected both online and
our registration/order form asks users to enter sensitive information (such as
credit card number and/or social security number), that information is encrypted
and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order
form, the lock icon on the bottom of Web browsers such as Netscape Navigator and
Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open,
when users are just Ďsurfingí.
we use SSL encryption to protect sensitive information online, we also do
everything in our power to protect user-information off-line. All of our usersí information, not just the
sensitive information mentioned above, is restricted in our offices. Only employees who need the information to
perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information. Our employees must use password-protected
screen-savers when they leave their desk.
When they return, they must re-enter their password to re-gain access to
user information. Furthermore, ALL
employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our usersí
information is protected. Finally, the
servers that store personally identifiable information are in a secure
If users have any questions about the security at
our Web site, users can send an email to
order for this Web site to properly fulfill its obligation to users it is
necessary for us to supplement the information we receive with information from
3rd party sources.
example, to determine if users qualify to use a credit card for purchases, we use
a third party to request and approve credit authorization. .
In order to prevent credit card fraud and to protect
the unauthorized use of your credit card, we
use Paymentech to verify a cardholder's billing and delivery address.
If a userís personally identifiable information
changes (such as zip code, phone, email or postal address), or if a user no
longer desires our service, we provide a way to correct, update or
delete/deactivate usersí personally identifiable information. This can usually
be done by emailing our Customer Support at
firstname.lastname@example.org or, contact us by telephone or postal mail
at the contact information listed below.
If we decide to change our
homepage, and other places we deem appropriate so our users are always aware of
what information we collect, how we use it, and under what circumstances, if
any, we disclose it.
If, however, we are going to
use usersí personally identifiable information in a manner different from that
stated at the time of collection we will notify users via email and by posting a
notice on our Web site for 30 days.
contact us at:
Address: Clayton Communications, Inc. 250 Old Grove Road, Suite 9-310, Oceanside, CA 92057